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Hellgate Billing Issues

The growing pains continue for Hellgate: London, Flagships just-launched action/RPG, as we've received multiple reports of customers having their credit cards billed more than once for the game's monthly subscription fee. Several threads complaining about this are on the Hellgate forums, and according to a report on this on Shacknews, Hellgate community managers have promised an update on this situation soon, though their attempts at getting an official comment on this from Flagship have not met with success.

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24. Re: FREAK! Nov 8, 2007, 06:15 shinchan0s
 
Just wanted to let you that 3% of the subscriber base had billing problems. Every one of those people has since been contacted individually and all the problems should have been resolved.

100% of the subscriber base is playing a shitty game. Did you contact all of them individually and apologize?

 
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