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EQ2 Downtime

The EverQuest II Website (thanks Frans) offers an "important message" about the bout of downtime that's plagued the MMORPG this weekend:

An Important Message from John Smedley
Hello Everyone, We sincerely apologize for the downtime this weekend. We had some hardware issues that caused us to have to tread very carefully in bringing the game back up. We wanted to triple check everything to make sure there wouldn't be any major problems, and it's taken a while to both fix the problem (we had to fly out engineers from one of our hardware vendors) and to bring each of the servers back online because of the careful validation process we need to go through. We have to do this very carefully and we hope you can understand our desire to do this right. We're trying to balance that with getting the game back up as quickly as possible. So far most servers are back up and the rest should be up in the next 4-6 hours.. hopefully less. I realize that ETA's that come and go can frustrate people.. so we do our best to give you the most realistic estimates possible. Out of respect for our players, we're doing the following: 1) Every player will receive 3 free days. 2) Early this week (Monday or Tuesday) we will have a 24 hour period where we will have accelerated XP gain. Details are still being worked out and we'll communicate this to you as we firm up the plans. We are committed to providing you with excellent service. Our team has been here for over 40 hours straight, and I can tell you our dedication to doing right by our players is the thing that's foremost on everyone's mind here at SOE. Thank You, John Smedley President, Sony Online Entertainment

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23. Re: No subject Dec 20, 2004, 09:57 Soldat
 
The case with server load on WoW (and by the way, WoW never went down, it just had queues) was because Blizzard had no idea the game would sell 250,000 copies on launch day because most people are soured on buying MMOs on day one because of problems just like this.

Server's were on a yo-yo the first few days the 5min till downtime went up alot on Icecrown. The 500,000 open beta filled in like two days. Im sure Blizzard had every idea of what was coming.


__
"When all is said and all is done...
What was said was never done"
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This comment was edited on Dec 20, 09:59.
 
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