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Valve Profile; Big Picture UI Testing Tomorrow

Valve, a Video Game Maker With Few Rules is a New York Times article on Valve Corporation, offering their own take on the developer's unusual approach to their business. They discuss the company's forward-thinking approach and unstructured structure as well as Gabe Newell's publiccriticism of Windows 8. They also outline the current state of Valve's hardware ambitions, giving firsthand impressions of a prototype of the wearable computer and the company's big picture UI mode, which they say will enter public testing tomorrow: "On Monday, the company will begin a public test of a new television-friendly interface, Big Picture, for buying Steam games and playing them on computers in the living room."

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11. Re: Valve Profile; Big Picture UI Testing Tomorrow Sep 9, 2012, 21:02 Panickd
 
theyarecomingforyou wrote on Sep 9, 2012, 20:19:
Panickd wrote on Sep 9, 2012, 18:57:
Maybe it's time for them to farm their support system out to a call center in India. It's not ideal, mind you, but shit would get taken care of quicker and more efficiently and then the regular Valve guys could ignore the whole support system and work on the fun stuff.
Given the amount of money they're making they really should be providing jobs to native speakers. I've had to deal with Indian call centres when contacting EA Support and it just doesn't give a good impression.

Hate to break it to you but most of the Indian call center group speaks english natively. They were conquered by the english speaking English, after all. Not really their fault you can't understand the King's English, is it?
 
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