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GamersGate on Steam Competition

The GamersGate interview on IndustryGamers chats with Theo Bergquist, CEO of GamersGate, to discuss the present and future of digital distribution. Theo talks with them about the growing appeal of buying games via download, what GamersGate is doing to compete in this space, and more. He also expresses optimism about their ability to compete with Steam: "Once digital sales are superior to physical sales, we believe Steam will have a harder time remaining #1. We’ve led the way with many things like weekend offers, promotion programs, holiday sales, and more and they’ve followed. We believe our focus on premium customer support, a client-free experience, a robust reward program, and a DRM-friendly policy will appeal to the masses once they decide to go digital."

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12. Re: GamersGate on Steam Competition Feb 8, 2011, 04:45 Golwar
 
GamersGate is okay, but for some reason they can't compete with Steam's prices. Which is especially emberassing when it happens with Paradox titles, as Paradox and GamersGate were once one company.
Victoria 2 is 40€ at GG, 35€ at Steam. During the holidays both had a 50% general deal and Steam a daily deal where it even dropped to 10€.
20 vs 10€, if that is the best GG can do, they'll never be huge.

And something else that pisses me off, is their "Game Tutor" program. Not once did the person who received help, mark his issues as solved afterwards - thus the earned reward was never received.
 
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