Post Comment - Blue's News

Steam Sale Runs out of Risen Keys

[Nov 15, 2010, 10:41 am ET] - Share - Viewing Comments

The Deep Silver Forums have an apology to users inconvenienced when their server ran out of authentication keys for Risen, as Steam's weekend sale for Piranha Bytes' RPG caused demand that outstripped their supply of serial numbers (perhaps due to a let-down by their bit supplier). This thread has the outrage from impacted users, who have been placated to some degree by the promise they will be able to activate their game today. Thanks Destructoid.

Post Comment
Enter the details of the comment you'd like to post in the boxes below and click the button at the bottom of the form.

21.

Re: Steam Sale Runs out of Risen Keys

Nov 15, 2010, 16:05

Dev

nullability wrote on Nov 15, 2010, 15:45: I don't think Steam ever generates keys unless they're Valve games. My understanding is that Steam is just given a list of keys by the publisher, and when they run out, they need to get more. The same thing happened with F.E.A.R. and Prey a while ago, too. Apparently they usually have enough that running out of "stock" isn't a big enough concern to add the necessary billing logic. But I've seen it happen a number of times during a sale, and sometimes the product gets pulled from the sale when it happens. Like egosoft and their X series of games, they've pulled that from a sale when it ran out of keys before. So a number of people who WANTED to buy it at that price point (even if they had to wait for keys) actually were prevented from buying it.

Subject

Comment [quote="Dev"Nov 15, 2010, 16:05][quote="nullability"Nov 15, 2010, 15:45]I don't think Steam ever generates keys unless they're Valve games. My understanding is that Steam is just given a list of keys by the publisher, and when they run out, they need to get more. The same thing happened with F.E.A.R. and Prey a while ago, too. Apparently they usually have enough that running out of "stock" isn't a big enough concern to add the necessary billing logic. [/quote] But I've seen it happen a number of times during a sale, and sometimes the product gets pulled from the sale when it happens. Like egosoft and their X series of games, they've pulled that from a sale when it ran out of keys before. So a number of people who WANTED to buy it at that price point (even if they had to wait for keys) actually were prevented from buying it. [/quote]

;) :( :o %) :) :| ;P X| :D More

If you have a signature set up, it will be automatically appended to your comment.
If you don't already have a Blue's News user account, you can sign up here.
Forgotten your password? Click here.

Email me when this topic is updated.

Special Codes

b[bold text]b
i[italic text]i
u[underline text]u
-[~~strikethrough text~~]-
c[code text]c
+[bullet point]+
q[quote text (indented)]q
[quote="Author"]quote text (indented)[/quote]
[url=Link]text[/url]
r{red text}r
g{green text}g
b{blue text}b
m{maroon text}m
s{secret text (shows in the background colour)}s

Forum Rules

Disagree all you want but attacks of a personal nature will not be tolerated.
Ethnic slurs and homophobic language will not be tolerated.
Do not post spam, links to warez sites, or instructions on how to obtain pirated software.
Abusing the forums in any manner that could be construed as 'griefing' will not be tolerated.