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WAR Over-Billing Follow-up

The Warhammer Herald has a follow-up on how Warhammer Online: Age of Reckoning customers have been overbilled for their subscriptions (thanks Voodoo Extreme). Word is: "As of now we have received confirmation that the charges have been reversed. Depending on your financial institution and when they deposit the refunded charges back to your account it may take up to 3 business days for this refund to be reflected in your statement. To ensure a fast resolution we recommend you contact your financial institution first. For additional information on what you can do and how to seek additional assistance see this post."

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11. Re: WAR Over-Billing Follow-up Apr 10, 2010, 04:54 .Drifter
 
Dev wrote on Apr 10, 2010, 04:24:
Also, this has been going on since march 23rd at least (thats the earliest report in forum of the transaction dates) and new charges have been added up through this week.

So apparently mythic has been asleep at the switch and letting this happen for TWO WEEKS. Seems it took a huge customer outcry for them to do anything, rather than keeping an eye on thier billing system.

Huge customer out cry?
Do they still even HAVE enough customers to have a huge outcry?
 
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