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Final Fantasy XI Lawsuit

Courthouse News Service reports that a group of 100,000 Final Fantasy XI customers have filed a federal class action lawsuit against Square Enix of America over fees and penalties (thanks Edge). Word is:

Named plaintiff Esther Leong of San Francisco says that Washington-based Square Enix lied about or concealed its monthly fees, penalties for late payments, interest, restrictions, and other things that should have been fully disclosed at points of purchase.

The class seeks damages of more than $5 million, alleging unfair business practices, false advertising, and unjust enrichment.

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17. Re: Final Fantasy XI Lawsuit Jun 25, 2009, 16:50 Lorcin
 
Sorry worded that wrong. If I go over my overdraft limit my bank will send by a letter which costs a maximum of 30p and charge me 25 for the privilege. Whether it was hidden or not can't be determined without access to a mirror of the software from 2003. It could also be another attempt at the notification angle wherein the late charge was notify but not on the website or via law but through the playonline software.

Intrest charges was a seperate issue but the way I wrote the post that didn't come across. Again the issue is not whether they have the right to add interest to money owed (just ask my credit card company!) but rather whether the interest was listed as a charge.

Remembering that the burden of proof will be on Esther to prove that the fees were not listed anywhere - and if the court agrees that playonline is a hugely customised Internet browser and therefore an acceptable way of issues notification of changes - she may have a massively hard time providing a mirror of a site from 2003 to present including the all messages sent to playonline.
 
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