The StarCraft II Website has an apology to players from Blizzard over their failure to live up to a promise for a paid service to allow name changes in StarCraft II, saying as a result of delays in rolling this out, they have added a free name change to everyone's account in the RTS sequel. Word is: "We’re planning to offer another free name change to all players when the new Clans feature goes live in the next couple of months, so don’t worry about removing your clan tag from your character name with this one. We will alert you to that when the time comes." There's no word in how much it is costing them to go through the vast expense of changing character names for nothing.
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