|Send News. Want a reply? Read this. More in the FAQ. News Forum - All Forums - Mobile - PDA - RSS Headlines Twitter|
Today is day four of our FiOS adventure, which is a bit of a circus. One of our phone numbers is still not working, and I have gotten to experience the startling intricacies of Verizon technical support, where no one seems to actually know what's going on, and there is a complete lack of accountability and follow-up that leads everyone I speak with to attempt to get off the phone with me so it becomes someone else's problem. Every time I am promised they will call back. Every time it's a lie. This morning I got a robo call from them explaining how they have fixed my problem, which is not even remotely accurate. If it sounds like I'm losing patience with this, then I am successfully communicating my internal state, and at some point today this will probably lead to me threatening them with a demand that they come and remove all their expensive equipment, since I think having this residence hooked into the network long-term is the only thing that really motivates them in this situation.
Copyright © 1996-2014 Stephen Heaslip. All rights reserved.
All trademarks are properties of their respective owners.
News CGI copyright © 1999-2014 James "furn" Furness &
All rights reserved.
Chatbear v1.4.0/blue++: Page generated 19 September 2014, 03:52.