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We had a ridiculous experience this morning at Dunkin Donuts where MrsBlue and I were indulging our desire for some of their hash browns. This began with an inordinate wait with no one in front of us, followed by someone who couldn't take our order because she only takes drink orders, capped off by a "cook" who thought it was fine to just make a pile out of our hash browns rather than spread them out so their convection/microwave dealie could perform its magic, resulting a mix of scalding a frozen food, sometimes in the same bite. We have always had great experiences there, and never thought to compliment anyone, but this time around it only took us seconds to figure out how to complain, as they have an online feedback system outlined on their receipt. Oh well, they asked...
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