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Steam Precludes Class Action Lawsuits

Valve announces an updated Steam Subscriber Agreement, becoming the latest company to attempt to avoid potential class action lawsuits by prohibiting them as a term of service. Here is their explanation of this:

We’re also introducing a new dispute resolution process that will benefit you and Valve. Recently, a number of companies have created similar provisions which have generated lots of discussion from customers and communities, and we’ve been following these discussions closely. On Steam, whenever a customer is unhappy with any transaction, our first goal is to resolve things as quickly as possible through the normal customer support process. However in those instances in which we can't resolve a dispute, we've outlined a new required process whereby we agree to use arbitration or small claims court to resolve the dispute. In the arbitration process, Valve will reimburse your costs of the arbitration for claims under a certain amount. Reimbursement by Valve is provided regardless of the arbitrator’s decision, provided that the arbitrator does not determine the claim to be frivolous or the costs unreasonable.

Most significant to the new dispute resolution terms is that customers may now only bring individual claims, not class action claims. We considered this change very carefully. It’s clear to us that in some situations, class actions have real benefits to customers. In far too many cases however, class actions don’t provide any real benefit to users and instead impose unnecessary expense and delay, and are often designed to benefit the class action lawyers who craft and litigate these claims. Class actions like these do not benefit us or our communities. We think this new dispute resolution process is faster and better for you and Valve while avoiding unnecessary costs, and that it will therefore benefit the community as a whole.

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54. Re: Steam Precludes Class Action Lawsuits Jul 31, 2012, 23:49 Closed Betas
 
What would stop these ridiculous policy stuffs is proactive attack on the following clause.. For steam policy its 13.. ironically 12 is the part on the arbitration bs..


13. MISCELLANEOUS

In the event that any provision of this Agreement shall be held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision will be enforced to the maximum extent permissible and the remaining portions of this Agreement shall remain in full force and effect. This Agreement constitutes and contains the entire agreement between the parties with respect to the subject matter hereof and supersedes any prior oral or written agreements. You agree that this Agreement is not intended to confer and does not confer any rights or remedies upon any person other than the parties to this Agreement.


In the old days, if you found a part of a policy unbinding legally, the whole policy is dismissed, they think this paragraph protects that, when they stuff it with a bunch of non legal mumbo jumbo..

See they cleverly state that if any of their policy is not legal in your jurisdiction, then it don'y apply to you.. So basically some state somewhere is paid off, this AAA infested nonsense... So they get by with allowing this kind of law....
Then they disclaim it.. Now they clause it so if not legal, they are still safe with their other statements.

One new simple law fixes all this nonsense..
THE ABILITY TO KILL THE ENTIRE POLICY IF INDEED ONE FACT IS PROVED TO BE LEGALALLY UNBINDING. This would put at end to what all this is.. a joke of a paper that just wants to limit damage to oneself and nothing to do with an "agreement"
 
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