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Diablo III RMAH Issues

[Jun 30, 2012, 7:24 pm ET] - Share - Viewing Comments

A thread on the Diablo III forums has a complaint from a user who claims to have been charged $149.99 for an item in the Real-Money Auction House for Diablo III after bidding on an item they say was posted at $0.00. They offer evidence to support this claim as well indications that the bug they encountered is still occurring. On a semi-related note, this thread has the account from a user claiming to have lost a Battle.net balance of $200.00 after changing the region on their account, while this one is from someone who says they called the FBI to report Blizzard for wire fraud, alleging having never received a $49.99 payment for an item they sold. These threads have attracted a lot of attention from users, but so far have received no official "blue" comments from Blizzard. Thanks Joao and Blend Games.

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77.

Re: Diablo III RMAH Issues

Jul 2, 2012, 09:48

HorrorScope

eunichron wrote on Jul 1, 2012, 21:31: I think you are overestimating the amount of pre-orders that games get. If you take a look at http://www.vgchartz.com/preorders/ it's fairly obvious. These are games that typically sell in the multi-million units. Diablo 3, last figure I heard, has sold 6 million units; it is on that chart with 97,261 pre-orders. By demanding a refund. Almost every developer, that sells their titles directly, and digital distribution service has a refund policy of some sort. Blizzard's is 30 days for digital sales, no questions asked. If I buy a game from Bethesda I know it's going to be chock full of bugs and issues at first, but 6 months to a year after release it will be in a good state (I'm actually playing through FO:NV this very moment, my first play through, for exactly that reason. 1. Is the sales charts you show like NPD data these days? 97,000 for Diablo 3 sounds extremely low. 2. Refunds are not quite as easy as you say. Blazzard wasn't that only for Korea? I have done some digital refunds, questions were asked via email chains each time. It is definitely not advertised and leveraging Credit Card chargebacks is your best ammo. All were within a couple days of buying and wouldn't chance a month. But if things have changed to make refunding game much easier, please enlighten. 3. You are overstating the buginess of their games imo. I've played their last 4 games without huge issues, not saying bug free, but their games are huge. D3 to Skyrim in scope is 1 to 100 (3 linear acts). Blizzard support is pretty good though compared to the norm. These patches they are putting out are a little different then what we typical get, these are patches to cover their ass, the rest of the games don't worry about these types of things for their game.

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