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No Mass Effect 3 on Steam; Requires Origin

A post on the BioWare Social Network by BioWare's Chris Priestly has word that EA's Origin service will indeed be a required to play Mass Effect 3, as well as word that the RPG sequel will not be sold via Steam (thanks Voodoo Extreme). Here's word:

3) Is Origin required for the retail versions of the game?
Origin is required for the PC versions of Mass Effect 3, both physical and digital.

4) Will ME3 be available on Steam?
During initial release Mass Effect 3 will be available on Origin and a number of other 3rd party digital retailers, but not on Steam at this time. Steam has adopted a set of restrictive terms of service which limit how developers interact with customers to deliver patches and other downloadable content. We are intent on providing Mass Effect to players with the best possible experience no matter where they purchase or play their game, and are happy to partner with any download service that does not restrict our ability to connect directly with our consumers.

5) Is there an opt in or opt out clause for data collection?
Users will be allowed to opt-out of Mass Effect 3 data collection from inside the game.

6) Iíve seen reports that Origin is spyware. Is this true?
Origin is not spyware, and does not use or install spyware on userís machines. In order to allow Origin to install games and their patches for everyone to use, Origin implements a permission change that results in Windows, not Origin, reviewing the filenames in the ProgramData/Origin folder. This is an ordinary Windows function, not an information-gathering process.

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146. Re: No Mass Effect 3 on Steam; Requires Origin Jan 16, 2012, 21:47 Paranoid Jack

Hello Dumbass Who Bought From Origin,

Thank you for contacting Electronic Arts.

I appreciate your interest in Battlefield 3. But you already have another ticket open with similar issue and that has been escalated to higher level. So they will contact you via email regarding this issue.

I know nothing can really measure up to what you feel, but please allow me to offer you this Discount Code (EA-SUCKS-ASS) that should allow you a 15% Discount on Origin. The code can be redeemed at: and is valid for 30 days on released games (except Pre-orders and new releases).

In case of any further questions, please feel free to get in touch with us anytime. You can also visit our website and review our extensive self-help knowledgebase (

Guy From India,
Electronic Arts - World Wide Customer Experience


Hello Guy From India,

I do realize I have another case for this issue. The reason I am contacting you is because nobody seems to care. I haven't heard anything in the week since the first ticket was created. I do appreciate your quicker response. Is it possible for you to have somebody involved with the other case contact me? It seems I'm still getting nowhere fast. Since my character was wiped I really don't care to play BF3 until this is resolved and I fear it will not be.

Also I don't want to sound ungrateful but I wouldn't care to use the 15% off code. If this issue is not resolved fairly I will never purchase another product from EA's Origin service. If EA intends to compete with the other digital distribution services it needs to put the proper customer service into place to care for customers who have purchased their products. At this time I'm not seeing that to be the case.

Thank you in advance for escalating this issue to somebody who can restore my character's stats.

The Idiot Who Bought From Origin

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