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Steam From Dust Refunds

Valve has been sending notifications to customers who purchased From Dust on Steam offering refunds on the god game over its DRM requiring online authentication, reports Rock, Paper, Shotgun. This follows indications last week that some customers were able to get such refunds which were not confirmed at the time, and Monday's announcement that this aspect of the game's DRM will be removed by a patch within a couple of weeks. Here's the email reproduced on RPS:

Ubisoft has just announced that they are working on a patch that will eliminate the need for any online authentication for From Dust. The patch will release in approximately two weeks.

If you don't want to wait or the patch or if you haven't played the game, per Ubisoft's request, we will issue refunds for this title.

If you would still like your purchase of From Dust to be refunded, please reply to this ticket.

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43. Re: Steam From Dust Refunds Aug 24, 2011, 16:43 Creston
Ruffiana wrote on Aug 24, 2011, 13:39:

Common sense says if you lock something up, it's less likely to be stolen.

That same common sense would say that if you lock something up with a lock that simply doesn't work, it's not going to have a fuck's worth of effect.

Otherwise, you have no proof that it doesn't stop piracy, so your statement is an arguement from ignorance.

You sound like a toddler at a playground. "NO, YOU NEED TO PROVE IT FIRST!!!!!"

Unarguably, it probably does to some degree

Those two things contradict each other. And there's no probably about it, it most assuredly affects sales, because I refuse to buy From Dust solely and alone because of the DRM crap.

Now, are the piracy numbers that are being reduced through DRM (and that actually lead to would-be pirates going out and buying the game) enough to offset the lost sales? We don't really know. But seeing as how DRM rarely works (it's usually cracked before the game is even out), I'm going to say that, no, it doesn't.

I would argue that that's a smaller demographic than people who might be casual pirates.

It's possible. I think there's no such thing as a "casual pirate" anymore, however. If someone wants to pirate something, it literally takes 3 minutes to figure out how to do so. So the few utter Luddites who would have copied a game from a friend that are being thwarted by the DRM and then can't figure how to still get it for free anyways, are not very likely to offset the fairly widestream negative backlash that DRM has. Several thousand negative reviews on Amazon tend to get the word out fairly well.

but ultimately DRM is not there to help make more money through inconveniencing legitimate customers

I don't really give a flying frak if DRM is there to offer free blowjobs to the entire continental USA. The EFFECT of DRM is that all it fucking does is to inconvenience customers, all because dipshit investors think that it helps combat piracy.

it's a genuine concern for capital investmeent in an industry that needs a lot of capital to operate.

And it's a genuine fucking nuisance to legitimate customers, who are being declared pirates before they've even had the damn game in their hands.

Hey, to each their own. I refuse to buy games with bullshit DRM on them. The rest of the entire argument is just speculation on BOTH SIDES.

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