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Settlers 7 Aus DRM Woes

The Ubisoft Forums have numerous posts from gamers in Australia beginning before last weekend complaining of difficulties playing Settlers 7 due to difficulties accessing Ubisoft's "always on" DRM servers, which are apparently not always on. There are discussions of various workarounds, but nothing that seems to get consistent results. Thanks Games On Net.

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31. Re: Settlers 7 Aus DRM Woes Mar 31, 2010, 21:27 Ruffiana
 
I personally hope that a class action lawsuit comes out of this. Itís not the fact that its right for people to sue itís the fact that the product bought is not working as advertised. Iím willing to bet that there is not a disclaimer on the box anywhere stating that this product my suffer connection interruptions and you may be disconnected and your game progress lost.

Thatís the real issue here. Ubishit is pawning a game off that does not work as advertised and to me that is a liability waiting to happen. So yes sue their asses.

Right, I would agree with this if it were working in the manner that Ubisoft expected it to. But it doesn't. It's a disruption of their service, no different than heavy clouds blocking your satellite TV reception.

Suing for that sort of thing would set a really bad precedent. There's this belief that the only way to teach companies lessons is to sue them, but that's not true. If this fiasco impacts their sales, sullies the value of the franchise, gives people bad associations with the brand or publisher...then they will learn a hard lesson.

I do feel that it's up to Ubisoft to correct this problem for their customers who have purchased this game...either by fixing their service, removing the need for it, or offering a refund. But until that avenue has been exhausted, I don't think involving the legal system is warranted or desired.
 
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