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GameStop Used Game Lawsuit

[Mar 26, 2010, 11:42 am ET] - Share - Viewing Comments

A lawsuit has been filed in the Northern District of California against GameStop, citing deceptive practices relating to used game sales. IGN has details on the suit, which stems from a customer buying a used copy of Dragon Age: Origins with the belief that additional DLC was available for free based on the cover blurb. Of course this DLC is part of the new trend intended to impede used-game sales, which the customer learned when they tried to get the DLC, which set them back an additional $15.00, making their final purchase price for the used game $10.00 more than the cost of a brand-new copy (that sound you hear is EA execs exchanging high-fives). IGN has a copy of the complaint in Adobe Acrobat-format, and an article on this on Gamasutra offers thoughts from an analyst saying that GameStop will probably be able to remedy this problem by affixing stickers to used games clarifying DLC availability.

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19.

Re: GameStop Used Game Lawsuit

Mar 26, 2010, 12:39

Flatline

Verno wrote on Mar 26, 2010, 12:26: It's a legitimate beef, not everyone reads gaming websites and understands how the industry functions. Did you really expect someone buying the console version of Dragon Age to be well informed? I doubt the person will win though. Gamestop gave him something like 7-10 days to return the game and get his money back if he didn't like it. He could have returned it and gotten a new copy to get his DLC. Gamestop is very, very clear on this policy whenever you buy a video game used. That he decided to purchase the DLC means he is an idiot a that point. Also, if memory serves, the blurb on the box says that when you buy the game new you get DLC.

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